Privacy Policy — Hoarding Cleanup Paducah.com
Effective Date: June 1, 2025 | Jurisdiction: Commonwealth of Kentucky

What This Site Actually Is
HoardingCleanupPaducah.com is a lead-generation marketing platform. Full stop. It does not employ cleanup crews, dispatch technicians, handle biohazardous materials, or perform any remediation work of any kind. Every service inquiry submitted through this site is routed to independent, third-party contractors who operate under their own licensing, insurance, and regulatory obligations.

This site assumes zero physical liability, zero operational liability, and zero biohazard liability for any work performed by those contractors. Submitting a form here does not create a service contract, an employment relationship, or any legally binding obligation between you and HoardingCleanupPaducah.com. The distinction matters — legally and practically.

Who Collects Your Data
The operator of this site collects the personal information you submit voluntarily through contact forms, call-back request fields, and any embedded inquiry widgets. That data is used for one purpose: connecting you with available third-party remediation or hoarding cleanup contractors serving the Paducah, KY service area. No secondary monetization of your data occurs. No behavioral advertising profiles are built from your submissions.

Information We Collect and Why
When you submit a form on this site, you typically provide a name, a phone number, and a general description of the cleanup or remediation situation. In some cases, you may also provide a property address. We collect only what you type in. We do not scrape additional data from your device beyond what standard web analytics tools capture passively.

Passive data collected automatically includes:

IP address and approximate geographic location
Browser type and version
Referring URL and on-site page navigation
Session duration and click behavior
Device type (mobile, desktop, tablet)
This passive data is used for site performance analysis and ad campaign optimization only. It is not sold to data brokers. It is not appended to your form submission and forwarded to contractors.

How Your Submitted Information Moves
When you submit a contact form, your name, phone number, and service description are transmitted to our lead routing system and then forwarded to one or more third-party contractors serving your area. Those contractors operate independently. Their handling of your data is governed by their own privacy practices, not this policy. We do not control what they do with your information once it leaves our system. You should ask any contractor who contacts you how they store and use your data before engaging their services.

Kentucky Regulatory Compliance
This site acknowledges and formally defers to the regulatory authority of the Kentucky Energy and Environment Cabinet (EEC) with respect to all environmental remediation, hazardous material handling, and biohazard disposal activities that may be associated with the services promoted on this platform. Contractors connected through this site are expected to maintain compliance with applicable EEC standards, including but not limited to waste management regulations, site remediation protocols, and any applicable permitting requirements under Kentucky administrative code.

HoardingCleanupPaducah.com does not certify, audit, or verify individual contractor compliance with EEC regulations. Users who have specific regulatory concerns about a remediation project should contact the Kentucky EEC directly or request documentation of compliance from their chosen contractor before work begins.

Cookies and Tracking Technologies
This site uses cookies. Some are strictly functional — they keep the contact form working and remember basic session state. Others are analytics cookies placed by third-party tools such as Google Analytics. A third category includes advertising pixels, which may be placed by platforms like Google Ads or Meta to measure the effectiveness of paid campaigns that drive traffic to this site.

You can instruct your browser to refuse all cookies or to notify you when a cookie is being set. Doing so may affect the functionality of certain form elements on this site. Most browsers also support browser-level privacy controls that limit cross-site tracking — using them is your right and your choice.

Promotional Vouchers and Gift Card Terms
From time to time, this site may offer promotional vouchers, discount codes, or gift cards as part of marketing campaigns. The following terms apply without exception to all such promotional instruments:

All promotional vouchers and gift cards are completely non-refundable under all circumstances.
All promotional vouchers and gift cards carry a cash value of $0.00. They cannot be redeemed for cash, applied as credit against any account, or exchanged for monetary value in any form.
All promotional vouchers and gift cards are completely void within the State of California and may not be redeemed, transferred, or used by any person located in or operating from California.
Promotional vouchers are valid solely for the specific offer described at the time of issuance and are subject to expiration dates printed or stated at the time of distribution.
Data Retention
Form submissions are retained in our lead management system for up to 24 months from the date of submission. After that period, records are deleted unless retention is required by applicable law. Passive analytics data is retained in accordance with the data retention policies of the respective third-party analytics providers we use. We do not maintain an indefinite archive of personally identifiable lead data.

Third-Party Links and Contractor Sites
This site may contain links to contractor websites, review platforms, or other external resources. Those sites operate under their own terms and privacy policies. Clicking an outbound link from HoardingCleanupPaducah.com takes you off this platform and outside the scope of this policy. We are not responsible for the content, accuracy, or data practices of any third-party website.

Children’s Privacy
This site is not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has submitted a form on this site, contact us immediately via the dispatch line listed at the bottom of this policy so the record can be located and deleted.

Your Rights as a Data Subject
Depending on your jurisdiction, you may have the right to request access to the personal data we hold about you, request correction of inaccurate data, or request deletion of your record from our lead management system. Kentucky does not currently have a comprehensive consumer data privacy statute equivalent to certain other state frameworks, but we honor reasonable data access and deletion requests from all users regardless of state residency.

To exercise any of these rights, call our dedicated dispatch line. No written request submitted through any other channel will be accepted or processed. We do not accept data rights requests submitted by mail, fax, or any web form. Telephone is the only valid channel.

Security Measures
Form data transmitted through this site is encrypted in transit via TLS. Our lead management system is access-controlled and not publicly accessible. That said, no internet-based system is completely immune to breach. We cannot guarantee absolute security of data in transit or at rest, and we do not represent otherwise. If you have a concern about submitting sensitive information through a web form, call the dispatch line directly instead.

Changes to This Policy
This policy may be updated at any time without prior notice. The effective date at the top of this document reflects the most recent revision. Continued use of this site after a policy update constitutes acceptance of the revised terms. If you disagree with any updated terms, stop using the site.

Zero Email Contact Policy
This site maintains a strict zero email footprint policy. No email address exists for this platform, and none will be provided. All legal inquiries, privacy rights requests, service questions, contractor concerns, and policy-related communications must be directed exclusively via telephone to the dedicated dispatch line:

+1 (270) 366-0028

This line is the sole authorized contact channel for HoardingCleanupPaducah.com. Inquiries submitted through any other channel — including social media, web forms, or third-party contact services — will not receive a response and carry no legal standing under this policy.

Governing Law
This policy is governed by the laws of the Commonwealth of Kentucky. Any dispute arising from the use of this site or the interpretation of this policy shall be subject to the exclusive jurisdiction of the courts of McCracken County, Kentucky. Use of this site from outside Kentucky constitutes consent to Kentucky jurisdiction for all purposes related to this policy.